Privacy Policy for Smart Agrivate Farm Management App

Effective Date: June 23, 2025

Smart Agrivate (Pty) Ltd ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, your, and safeguard your information when you use the Smart Agrivate Farm Management App ("App") and related services available at https://smartagrisa.co.za/ ("Website"). By using the App or Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties. Below are the categories of data we may collect:

a. Personal Information

  • Employee Management Data: Information about your workforce, such as employee names, contact details, work schedules, and performance metrics, as entered by you.
  • Payment Method: If you subscribe to premium features, we collect billing details.
  • User Content: Data you input into the App, such as crop details, planting schedules, and productivity notes.

b. Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers, IP address, and browser type.
  • Usage Data: App interactions, such as features used, time spent on the App, and navigation patterns.
  • Location Funding: If you enable location services, we may collect approximate location data to provide location-based features (e.g., farm mapping).
  • Funding Type: We use analytics to collect data on App performance and user behavior (e.g., crash reports, session duration).

c. Third-Party Information

  • Funds: If third-party services you connect the App to third-party services (e.g., weather APIs, payment processors), we may receive data from those services as permitted by you.

2. How We Use Your Information

  • Service Delivery: Delivered your data to manage your account, process farm and employee management data, and provide analytics and reports.
  • Communication: Send us staff updates, notifications, and support messages (e.g., crop alerts, account updates).
  • Improvement: Analyze usage patterns to improve App functionality and user experience.
  • Marketing: With your consent, send marketing messages about offers or promotional offers.
  • Security: Our App to detect and prevent fraud, unauthorized system access, or other illegal activities.
  • Compliance: Compliance with legal requirements under applicable regulations, e.g., POPIA or GDPR.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following cases:

  • Service Providers: With trusted third parties who assist us in operating the App (e.g., cloud hosting, analytics, payment processing), bound by confidentiality agreements.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
  • Legal Obligations: When required by law, court order, or government authority to disclose information.
  • With Your Consent: When you explicitly agree to share your data (e.g., with third-party integrations).

4. Data Storage and Security

We store your data on secure servers located in [Insert Server Location, e.g., South Africa or EU]. We implement industry-standard security measures, such as encryption, access controls, and regular audits, to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Under applicable laws (e.g., POPIA, GDPR), you may have the following rights:

  • Access: Request a copy of your personal information.
  • Correction: Update or correct inaccurate data.
  • Deletion: Request deletion of your data, subject to legal retention requirements.
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to certain processing activities, such as marketing.

To exercise these rights, contact us at [Insert Contact Email, e.g., privacy@smartagrisa.co.za]. You may also:

  • Opt-Out: Unsubscribe from marketing emails via the link in each email.
  • Disable Location: Turn off location services in your device settings.
  • Manage Permissions: Adjust App permissions via your device settings.

6. Third-Party Services

The App may integrate with third-party services (e.g., Google Analytics, payment processors). These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies:

  • [Insert Links to Third-Party Privacy Policies, e.g., Google Analytics]

7. Children’s Privacy

The App is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn such data has been collected, we will delete it promptly.

8. International Data Transfers

If you use the App outside South Africa, your data may be transferred to servers in [Insert Location]. We ensure such transfers comply with applicable data protection laws, using safeguards like Standard Contractual Clauses for GDPR compliance.

9. Retention of Data

We retain your data for as long as your account is active or as needed to provide services. We may retain certain data to comply with legal obligations, resolve disputes, or enforce agreements.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via the App or email before they take effect. Please review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Smart Agrivate (Pty) Ltd
11 7th Ave, Newton Park, Gqeberha, 6001
Email: operators@smartagrisa.co.za

Last Updated: June 23, 2025

Scroll to Top